Boiler servicing · £99 including VAT Call-out · £99
A little care. A warmer home.
Book your annual boiler service with MPH. We inspect, test and clean the relevant components in line with your boiler manufacturer’s instructions, and explain what we find.
Need a repair or a small job instead? Our plumbing, heating and electrical team can help you find the right next step.
Scotland-wide enquiries welcomed. We confirm availability for your service and postcode before booking.
Scott Hutchison · Boiler Service and Repair ManagerAnnual domestic gas boiler service
£99
Including VAT
Routine servicing for one domestic gas boiler. Repairs, replacement parts, manufacturer service kits and system flushing are quoted separately where needed. We confirm any additional cost before you agree to the work.
Oil, LPG, electric boilers and other appliances: tell us your model for the right service and price.
More than a quick look
What happens during a boiler service?
A service is planned maintenance: checking the appliance, carrying out the specified cleaning and testing its operation. It can help identify developing problems, support safe operation and maintain the service history required by your warranty terms. It cannot guarantee that a boiler will never break down.
01 · UNDERSTAND YOUR BOILER
Start with the right checklist
We identify the make and model, review any concerns or fault history, and follow the applicable manufacturer’s service instructions.
02 · INSPECT
Check the appliance
Visual checks cover accessible components, signs of leaks or corrosion, seals, pipework, ventilation and the flue where applicable.
03 · CLEAN
Burner & heat exchanger
We inspect the burner, combustion chamber, heat exchanger and ignition components, cleaning them as specified for the model. Dismantling and cleaning methods vary by appliance.
04 · FILTER & CONDENSATE
Clear away collected debris
Where fitted and safely accessible, we service the magnetic system filter and remove collected debris. We check the condensate trap and drainage, cleaning as required by the appliance instructions.
05 · TEST
Safety & operation
For gas boilers, checks include combustion readings, the gas supply and flue, alongside relevant safety devices, controls and operating pressures, following the model-specific procedure.
06 · EXPLAIN & RECORD
Know where you stand
We record the service, explain findings and flag recommended work. If parts, seals or a service kit are required, we discuss the cost and next steps before additional work.
Your boiler’s instructions come first. This is a customer overview, not a universal technical checklist. Cleaning a filter is not the same as flushing the whole heating system. A separate landlord gas safety record is not included unless specifically arranged.
Clean boiler. Cleaner heating system.
A magnetic filter collects circulating magnetic debris. Cleaning it helps it keep doing its job, but it does not remove all the sludge already in radiators and pipework. Cold patches, repeated circulation problems or dirty system water may call for further investigation.
Where appropriate, we can discuss water-quality checks, inhibitor treatment and a separately quoted MagnaCleanse clean. We recommend the work your system needs after assessing it.
The call-out charge is separate from routine servicing. Any additional repair work or replacement parts will be explained and quoted before you agree to proceed.
If your boiler has stopped working, is leaking, losing pressure or showing a fault code, request a repair assessment. A breakdown needs diagnosis; it should not be booked as a routine £99 service.
Tell us what’s happening
Send the boiler make/model, fault code if shown, postcode and a short description. A photo of the display can help. Let us know if you have no heating or hot water.
We confirm the next step
The office confirms availability and what the £99 call-out covers before arranging a visit. We do not promise same-day or 24-hour attendance.
Clear options before repair
After diagnosis, we explain the fault and proposed repair costs. If a manufacturer warranty may apply, we discuss that route before chargeable work.
One dripping tap, a radiator valve or a small electrical job: you do not need a full renovation to contact MPH. Tell us what needs attention and we’ll confirm the right trade, scope, availability and price.
Plumbing & heating jobs
Dripping taps, leaking fittings and toilet faults.
Radiators, valves and thermostatic radiator valves.
Heating controls and hot-water problems.
Small plumbing replacements and repairs.
Send a short description and photographs where helpful. Repair work is quoted separately from servicing.
Electrical jobs
Socket, switch and lighting enquiries.
Electrical fault investigation.
Heating-control wiring and electrical connections.
Small electrical repairs and replacement fittings.
Work is assessed and carried out by an appropriately qualified electrician, with testing and certification where required.
We use the instructions for the actual appliance in your home. A gas boiler, oil boiler and electric boiler need different maintenance; an electric boiler has no gas burner or combustion flue to service.
Viessmann
Inspection, safety checks and component cleaning follow the appliance instructions. Keep your service history for the applicable warranty terms.
Navien recommends yearly servicing for its gas and oil boilers. Tell us your model so the correct servicing procedure and any required kit can be checked.
Ariston directs owners to the product manual for maintenance requirements. Checks and cleaning depend on the appliance, with service records retained for warranty purposes.
Electric heating has a different maintenance routine. The relevant manual governs checks such as system pressure and water treatment; gas combustion tests do not apply.
Annual servicing is generally recommended for gas boilers and is often a warranty condition. Follow your exact model’s instructions and warranty terms. Report faults when they occur rather than waiting for the annual visit.
Does the £99 include fixing an existing fault?
No. The £99 price covers the routine domestic gas boiler service described above. Fault diagnosis, repairs, replacement parts, service kits and flushing are separate. Tell us about an existing fault when you enquire so we arrange the right visit.
Do you clean the burner and filter?
Burner and heat-exchanger inspection and cleaning follow the manufacturer’s procedure. We service a fitted magnetic filter where safely accessible, and check the condensate trap as applicable. If a required replacement seal or kit is needed, we explain that before extra work.
Will you update my service record?
We record the work carried out. Have your service book or warranty details available so the appropriate record can be completed. Warranty cover always depends on the manufacturer’s full terms.
Is a service the same as a landlord gas safety check?
No. Servicing maintains the appliance; a landlord gas safety inspection has a separate purpose and record. Tell us if you need both so the scope and price can be agreed.
How do I prepare for the visit?
Provide safe access to the boiler and any fitted filter, have your service history ready, and tell us about access restrictions or symptoms in advance. Do not remove the casing or attempt internal repairs yourself.
Can I book if MPH did not install my boiler?
Yes, send us the make, model, fuel type and postcode. We’ll confirm suitability and availability before arranging the appointment.
Is my appointment confirmed when I send a message?
No. Your email or WhatsApp starts a booking request. The team will confirm the date, scope and any additional charges with you.
Let’s get it in the diary
Book your £99 boiler service.
Email our servicing team or WhatsApp Ewan. Include your name, postcode, contact number, boiler make/model and preferred days. For repairs or small jobs, add a brief description and any useful photographs.
Call the National Gas Emergency Service immediately on 0800 111 999 and follow its advice. Do not wait for an email, WhatsApp reply or an MPH appointment. Avoid flames and electrical switches.
