Gas-fired central heating boiler
The main appliance that heats water for the central-heating system. The applicable terms must define which boiler faults and repairs qualify.
MPH HOME COVER • SILVER
Boiler & controls
Annual servicing plus the boiler, flue and heating-control components listed below.
£15per month
Annual boiler service listed.
Read the current agreement before joining. No unlimited-cover or response-time promise is made.
What Silver looks after
Every component listed for this tier is explained below. Descriptions explain the component; they do not add a new benefit or settle the repair conditions.
NEW AT THIS LEVELAdded at this level: Boiler and heating controls
Boiler flue
The route that carries combustion gases safely out of the building. Flue scope must be checked against the installation and current terms.
Boiler controls
Controls associated with operating the boiler. Check the treatment of integrated controls and separate control equipment.
Thermostats and heating controls
Devices used to set or manage heating temperatures. Thermostats and heating controls are listed separately in the original booklet.
Circulating pumps
Pumps that move heating water around the system. Pump configuration varies between installations.
Motorised valves
Valves that direct water flow to heating or hot-water zones. Their location and system role should be confirmed.
Time clock or programmer
A controller used to schedule heating or hot-water operation. The precise controller scope needs confirmation.
Your annual service, step by step
Ten checks listed in the original booklet, carried out where relevant and necessary for the fitted system.
- CHECK 01Visual inspection of the boiler
- CHECK 02Safe firing and operating checks to identify working faults
- CHECK 03Flue-gas analysis
- CHECK 04Opening and inspecting the boiler where necessary
- CHECK 05Flue and ventilation checks
- CHECK 06Checking and adjusting system pressure
- CHECK 07Cleaning the condensate trap
- CHECK 08Visual radiator checks and bleeding where necessary
- CHECK 09Cleaning the magnetic filter where fitted
- CHECK 10Checking pH levels and adding treatment where required
Servicing and repair scope are different. No general appliance or electrical-cover benefit has been added.
Three steps before joining
01 • CHOOSE
Check the listed scope
Compare the components with your home and the level of care you need.
02 • CONFIRM
Read the current agreement
Ask MPH to confirm eligibility, limits, fees, service timing, term and cancellation in writing.
03 • JOIN
Check the plan and price
Only complete the joining journey once its named plan, monthly amount and terms match your choice.
Your questions answered
Does an annual service mean every fault is repaired?
No. Servicing and repair scope are different. Each plan lists an annual service; repairs depend on the plan components and current agreement. No unlimited-repair promise is made.
Are parts, labour and access costs included?
The source booklet does not settle every cost condition. Ask for the current written agreement covering parts, labour, excesses, claim limits and access before joining.
How quickly will someone attend?
No response-time guarantee is made in this guide. Confirm the current attendance arrangements and how an urgent fault should be reported.
What should I check before signing up?
Confirm the named plan, monthly price, minimum commitment, service timing, exclusions, waiting period, renewal and cancellation. Do not assume that paying monthly means there is no minimum term.
Joining Silver
Existing signup route: £15 per month. This was checked without submitting a subscription or payment.
The Simply Collect page uses the label “MPH Boiler Service”. Confirm your chosen tier and repair scope with MPH before completing signup. For questions, use the current MPH contacts below.
Continue to Silver signup — Simply Collect ↗External Simply JOIN page. Opening this link does not activate cover. Check the selected plan and agreement before completing it.
Questions about Silver?WhatsApp Ewan ↗Email servicing
TAKE THE DETAILS WITH YOU
Your Silver plan brochure
Branded front cover, every listed component, annual service checks, joining guidance and important plan information.
Download Silver brochure (PDF)Plan documents and terms
Existing linked payment terms · Original MPH benefits booklet
The linked payment document covers service payments. Your current plan agreement determines repair cover. Confirm fees, claim limits, response arrangements, exclusions, renewal, cancellation and eligibility with MPH before joining.
Office contact: 0800 779 7778. Existing members should have their name, postcode and plan details ready. An enquiry does not confirm an appointment.